Don’t just take our word for it, our customer testimonials speak for themselves:

Our building inspections can save you from finding any nasty surprises before it is too late. Even if you decide to buy the house we inspect, you can still save money on your purchase by negotiating a lower price using our building defect report as a bargaining tool.

**If you have received an inspection from Building Masters, and would like to share your experience, please leave a testimonial at the bottom of the page.

Here are some testimonials from customers who have benefited from a Building Masters inspection:

Great experience dealing with Mike Heathcote from the very first interaction. Extremely experienced, honest and professional - would never go anywhere else for a building/pest inspection.
Dylan James
Mike was very responsive when we first reached out and was able to organise a building and pest inspection for us within a few days before our auction! Rod, who came out and did the inspection was thorough and very informative and returned the report to us by the next day. We will use their services again in the future.
Phuong Tran
I would like to thank Mike and his team. They've given me the confidence to go through with the purchase with their thorough assessment. At any point in time, Mike has always been on hand to answer any questions. Highly recommend!
Toni McCann
I called Mike before the long public holiday and he made sure to organise an inspection as soon as possible.He was prompt in his response even though like I've mentioned it was during the long Easter holidays.He was very diligent and insightful when I needed an extra layer of explanation in regards to the results of the report.His professionalism definitely reflected his 40 odd years in the industry,no conflict of interest just honest and informed advice. Mike went above and beyond of what was required from his job he took the time and gave me enough information for me to take a decision. This was one of the best phone calls I made ,I would highly recommend and would again and again ask Mike and Rod for their precious help. I am so very grateful,thank you again.
marie leblanc
I found Building Masters Inspections on the net, so took a punt on them. I am so very glad we did. They are amazing. We were in a huge rush to organise a building inspection on a house we wanted to buy, and very late in the day, literally, I rang their 1300 number, and Mike picked up and spoke to me so knowledgeably and informatively, that I engaged them on the spot. Mike sent out an expert to inspect the property the next day and the day after that, we were able to buy the house, comfortable in the knowledge that we had save many thousands of dollars, as we were able to use the faults in the building to negotiate with the vendor. I recommend Building Masters Inspections most enthusiastically.
Ann Albrecht
The best building reports in Victoria prepared by people that know what they are doing. The reports provide you with clarity to move forward (or not) with a property purchase. Highly recommend.
Paul Mcard
My initial call was picked up on a public holiday and i was given some excellent advice by someone who seemed to be very knowledgeable. The inspector arrived at the scheduled time and provided a very thorough report immediately following the inspection. He picked up many things that I would not have noticed, some minor but mostly significant. I felt the price was high and a cheaper contractor could have been found but I may not have had the same confidence. The experience and knowledge conveyed by Mike in my initial call was most reassuring.
Ruth McHale
Excellent and timely service, Rod was very thorough with the investigation and provided a detailed report. Mike was also very responsive when organizing the inspection. Thank you!
Kenneth Ng
Truly exceptional service. From the very first call Mike guided us way through the process, highlighted the common mistakes to watch out for and how to avoid them, especially as you are about to make a significant investment in a property. Rod who conducted the inspection was highly professional, genuine and has a real passion for what he does. Both Mike and Rod provided us with the facts from the inspection and their honest opinions, which really helped us put things in perspective and make an informed decision. Thank you! Highly recommended their service.
Nirmal Lorensuhewa
I recently had a building & pest inspection & am very happy with the prompt communication & thorough feedback. Mike encouraged to show me in person the actual issues of the building, whereas other companies avoid having the client on site. Thank you Mike for your genuine professional services.
Paris Yves Read The Empathy Counsellor
We would highly recommend Building Masters Inspections, if you are wanting a thorough building inspecting for any purpose. BMI has carried out pre-purchase house and termite inspections for us and the level of service and professional approach was second to none. We had the pleasure of Rod to inspection on a number of occasions. The inspector has picked up far more than we were aware of and his on-site explanations were in depth and easy for us to understand. A clear and very concise report accompanied the next day with a follow-up call to clarify the findings was provided and this resulted in the peace of mind we were looking for prior to buying the property. In brief, the experience was 5-stars all the way from booking the inspection to the follow up call to further discuss the property conditions. Mike was very happy to answer any questions we had over the phone. This was our first time requiring a home inspection and they made the whole process super easy. We have no hesitation in recommending BMI for their exceptional customer service and professionalism.
Phoenix Mac
From the first contact, to the completed report, I found Building Masters Inspections an extremely professional, thorough and easy Company to deal with. They had a clear understanding of what I required and carried out the inspection as requested. Followed by the prompt receipt of their detailed report. I would definitely use them again.
Alice Hawker
Quick and efficient service.
Samuel Knight
This is the third time we have used Mike and the team, and they are thoroughly professional, detailed, and refreshingly honest. They have saved us from buying houses full of termites and dodgy renovations. And thanks to inspector Rod, we found a place we like, and he gave us a detailed explanation and a report with photos of issues that may crop up in the future. Highly recommended. I cannot imagine they'd get many thank you notes from real estate agents!!
Media M Group
I highly recommend Building Masters Inspections. Mike responded to my inquiry quickly, and was able to fit us in at a few days notice. We were looking at a potential "forever home" and the report from Rod was thorough and easy to understand, explaining exactly what the issues were and how much it would take to fix. Thank you for saving us from a complete lemon of a house! I will be using you again for the next place we're interested in!
Chantelle Bakersmith
I cannot recommend Building Masters Inspections enough. We used their pre-purchase inspection services not once but three times. Each time Mike was responsive, friendly and flexible going the extra mile to arrange an inspection as quickly as possible. All three of our reports were back to us within 24 hours. The inspector Rod was thorough, had plenty of time to answer our questions and knew how to explain building issues to a novice like myself. BMI taught me invaluable lessons about the building standards in Australia and the process of purchasing a house. I felt that they had my back 100% during the inspection process and saved us from buying houses with $80k+ of repairs on multiple occasions. In a property market as hot as Melbourne, you NEED Building Masters Inspections on your team.
Maeve Oakley
Mike, Rod, Martyn and the team have been a dream to work with and picked up all the finer details that we missed when inspecting the property. Highly recommend
Josh Gavin
Highly recommended! I had exemplary customer service - the inspection was arranged at very short notice during lockdown. I was provided with a verbal then written report, which gave me full confidence to buy a property sight unseen. A very professional outfit
Vicki Passmore
I was very happy with the service I received. Good on-the-spot feedback, a good, easy to read report, and prompt service. I would happily use their services again.
Eloise House
Helped me out to get an inspection. Great guys, lots of information before the inspection, and provided a thorough report. Spoke directly to the inspector and he was great at explaining items to me. Would certainly recommend.
Grant Philpots
Responsive, reliable and with an incredible amount of experience you can trust. Sound advice given to us and we wouldn't hesitate to use their services again.
David O'Neil
Mike and the team were terrific to deal with, incredibly quick to reply to our initial enquiry, as well as further email. Rod's report was amazingly thorough and rescued us from over-investing in a property that turned out to have some significant defects including a few Building Code violations. We will most definitely be using their services again - when we find a more suitable dwelling. Thanks heaps guys!
Pip Jones
Mike was so easy to deal with, nothing was problem. On the day we felt reassured by the pest and building inspector and received a very thorough report of the property we were interested in.
Laura Cornish-Szemere
My partner and I are looking at buy a house and Mike and Rob have been so very helpful. Fast and efficient work and provided us with a very thorough report. Thanks so much to the team at Building Masters.
Dilani Fernando
Mike and Martin are being extremely responsible for the inspection tasks. Quick response and provided me an excellent service. I’ll highly recommend you all to engage their service. They are the professionals !
Melody yip
I am very impressed with the service of this company. I made contact and a building inspector was here in 24hrs, he arrived on time and was very thorough and precise. He found the problem that was causing my plaster to crack (we had 3 inspections from other companies prior and they could not find anything.) The problem is the box guttering, due to shoddy workmanship from the builders. I received the report that same evening. I would highly recommend Only problem now is finding a roofing plumber, which is proving hard.
Maree Raynard
Very knowledgeable and thorough inspectors, very grateful to have hired this company to point out very expensive defects of the house we were going to buy
Tori McCarthy
There is no better building inspector than a builder for many years himself! Great eye for detail) highly recommend.
Peter Travlos
Excellent service. On time and professional at short notice. Identified a lot of hidden and covered up serious problems which would have landed us in a money pit and were not seen by the inexperienced eye..... so glad we invested in this service and will do again when we find another property. Very detailed report with photos to prove damage. Cost of repairs $200k plus just to start with and recommended that would need structural engineer for slab problems. Honest enough to limit where their expertise lays. We are now cancelling contract of sale as not worth a money pit. Real estate agent was so angry that we employed building masters as they are too detailed and was happy to get someone to give us a 'favourable' report!!! Back to house hunting. Thank you Mike and Rod..
Karen Russell
We were very happy with Rod’s report and his professionalism. He was our eyes and ears to the house, as we could not inspect it due to Covid restrictions. He uncovered a lot of issues for us to think about and consider. Mike also provided exceptional service. These guys are really good and happy to share their knowledge and expertise.

Here at Building Master Inspections, we pride ourselves on great customer service and satisfaction. Please send us any feedback you may have regarding our services!

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